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July 24

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

In today’s hypercompetitive retail landscape, delivering personalized, seamless customer experiences — while maintaining operational resilience…

AI, Tech, and What Your Peers are Planning Next
July 16

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

The telecom retail landscape is shifting from reaction to reinvention. Industry leaders are moving beyond…

2025 Unified Commerce Benchmark for Specialty Retail
July 8

2025 Unified Commerce Benchmark for Specialty Retail

Specialty retail is undergoing a fundamental transformation. The 2025 Unified Commerce Benchmark shows that only…

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June 24

Transform Your Retail Workforce with Generative AI

Forward-thinking retailers like Target, Lowe’s and Starbucks are already leveraging generative AI to empower their…

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape
June 6

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

The specialty retail industry faced an unprecedented surge in cyberattacks during Q4 2024, with criminals…

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June 5

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

What will define omnichannel retail success in 2025? How are consumer behaviors evolving, and where…

US Shopper Survey: What's Killing Conversions for Enterprise Retailers
May 22

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Shopping cart abandonment isn’t just a minor inconvenience — it’s a full-blown epidemic. Last year…

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April 8

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

Customer service has reached its lowest point since 2016. Forrester’s 2024 U.S. CX Index found…

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April 2

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Despite concerns about store closures and bankruptcies as well as the rise of online giants…

March 19

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Retailers trying to sell healthier food options to customers can’t do much about the top…

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March 5

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

When done well, personalized offers motivate up to 45% of consumers to make a purchase.…

February 28

The Advertiser Action Plan

Steps to addressable, measurable marketing — everywhere There have never been more ways to reach…

Retail Trendcaster Webinar Series
Retail Strategy & Planning Series