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90% of Consumers will Repurchase Following a Positive Delivery Experience
Everyone knows delivery is a complex (not to mention costly) proposition, but getting it right…
2024 Store Ops Survey: How Retailers Are Doing More with Less
The pressure on associates is mounting: 51% of retailers say managing and preventing theft is…
Online Search Functionality Gets a Low Grade from 42% of Shoppers
More than four in 10 online shoppers give search and discovery experiences a grade of…
On the Verge: Embracing Gaming Communities to Drive Commerce
The fastest-growing segment of entertainment isn’t movies, TV or even short-form video — it’s gaming.…
Prices Top Priority Lists for 46.1% of Back-to-School Shoppers
Nearly half of back-to-school shoppers are concerned about staying within their personal budgets: 46.1% said…
Driving Long-Term Loyalty with Post-Purchase Innovations
There’s no denying that consumers today expect more from the retail experience, and increasingly, that…
2024 Holiday Outlook: Expert Perspectives on Seasonal Spending
Ever-evolving consumer behaviors, wavering economic confidence and global uncertainty are just three of the many…
No Video, No Sales! Why Now’s the Time to Give Video a Starring Role in Your Digital Experience
Video is difficult to produce and deliver at scale. Video is too expensive. Video has…
5 Tips for Growing Gift Card Programs
Gift cards are projected to become a $1.5 trillion market by 2032, and retailers can…
On-Site, Off-Site, In-Store: New Best Practices for the Evolved Retail Media Landscape
Even though Amazon has a huge first-mover advantage in retail media (and is expected to…
‘Tis the Season to Get a Jumpstart on Your Holiday Marketing Plans
Remember when back-to-school shopping happened in August, and the holidays didn’t start until Black Friday?…
Despite Higher Prices, Consumers Still Paying Cold Cash for Ice Cream
Inflation is leading to pullbacks in spending and product trade-outs across the board in the…
