When Chatbots Make the Call, How Can Retailers Leverage Query-Based Commerce?
Today’s consumers don’t start shopping with a list; they start with a question. “What should I buy for…
Executive Viewpoints January 27Today’s consumers don’t start shopping with a list; they start with a question. “What should I buy for…
Executive Viewpoints January 27Consumers set new records for ecommerce sales during the 2025 holiday season, climbing 6.8% YoY for a total…
News January 7While Black Friday was once known as the day for in-person shopping (complete with lining up at 4…
Features December 2If you run a retail business, you already know your numbers may not tell the truth, or at…
Executive Viewpoints November 24When Google launched in the late 1990s, it didn’t just change the internet. It changed how people found…
Executive Viewpoints November 13Like its summer predecessor, the fall version of Prime Day — Prime Big Deals Days, taking place Oct.…
News October 6Imagine you’re searching for the best shoes for trail running in wet climates. Instead of starting on Google…
Executive Viewpoints September 9Despite getting off to a slow start (by some accounts), Amazon’s 11th annual Prime Day event — which…
News July 14Realizing that it’s often difficult to find the right words to describe a look or a specific “vibe,”…
News May 8