Latest In: Amazon

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Will In-Store Pickup Discounts Pay Off For Walmart?

Walmart recently announced it would introduce an in-store pickup discount for select merchandise purchased online, starting April 19.…

Executive Viewpoints April 19
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If CPG Brands Jump Ship To Amazon, How Can Retailers Compete?

Amazon is taking yet another great leap (and causing great trepidation) within the retail industry, by inviting some…

Executive Viewpoints April 5
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Amazon Adds An In-Store Cash Replenishment Option

Amazon has added an offline payment choice to allow non-credit card and other underbanked consumers to add cash…

News April 4
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Amazon Tests Grocery Pickup In Seattle

While many grocery retailers are going forward with expanding into home delivery, Amazon ironically is moving in the…

News March 29
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Is Walmart Taking The Right Steps To Compete With Amazon?

With recent e-Commerce acquisitions including Jet.com, Moosejaw and ShoeBuy, Walmart has shown that it means serious business in…

Executive Viewpoints March 8
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Holiday Sales Struggles Again Plague Department Stores

Although the NRF reported that overall holiday retail sales increased 4% in 2016, traditional retailers, predictably, did not…

Features February 24
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Moosejaw, Home Depot Among Top Customer Service Leaders

They sell different products but they have one thing in common: excellent customer service. Based on the 20th…

Features February 21
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Walmart Rides Jet.com To 29% Online Sales Boost

Walmart’s $3.3 billion acquisition of Jet.com in August 2016 has certainly done its share to bolster the brand’s…

News February 21
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Winning The Last Mile: Controlling Costs While Satisfying Consumers

The “last mile” of retail — fulfillment, delivery, returns and post-purchase services — has become the latest competitive…

Features February 18
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