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Amazon Consumer Retail Chief Will Step Down In Early 2021

Jeff Wilke, who began at Amazon in 1999, will leave his position as CEO of the Worldwide Consumer…

News August 24
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After Summer Sale Comes Amazon Prime Day — Retailers Must Prepare

One of the more jaw-dropping retail statistics of the past few months is the more than 400% increase…

Executive Viewpoints August 24
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Amazon Pours $1.4 Billion Into Tech Hubs, Expands Phoenix Fulfillment Operations

Amazon plans to invest $1.4 billion in Tech Hubs in Dallas, Detroit, Denver, New York City, Phoenix and…

News August 21
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Data Capital: The Competitive Weapon Most Retailers Have Yet To Fully Monetize

Traditional retailers are sitting on a powerful competitive weapon, and they’ll continue to operate less efficiently, lose market…

Executive Viewpoints August 20
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COVID Changed The Game For E-Commerce – And ‘Microservices’ Are Every Brand’s Secret Weapon

It would seem that scales have long been tipped in favor of the retail giants — those with…

Executive Viewpoints August 19
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How Sustainability Will Sway The ‘Amazon Effect’

As global attention to environmental issues grows, brands and retailers that take a stance on sustainability across their…

Executive Viewpoints August 14
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Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce

Consumers are getting harder and harder to impress. The bar for what makes a standout customer experience (CX)…

Executive Viewpoints August 11
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WSJ Report: Amazon And Simon In Talks To Turn Vacant Mall Anchors Into DCs

Space vacated by JCPenney, Sears and other anchor retailers in Simon Property Group malls could be turned into…

News August 10
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With Prime Day Delayed, Amazon Unveils ‘Big Summer Sale’

Amazon has postponed its annual Prime Day until an undisclosed date in September or October due to the…

News August 7

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