Mastering The Data-Driven Customer Experience
Delivering superior customer service has been a focus for retailers since the dawn of modern shopping. We’ve all…
Executive Viewpoints July 28Delivering superior customer service has been a focus for retailers since the dawn of modern shopping. We’ve all…
Executive Viewpoints July 28Social networks generate a wealth of data about customers, including their personal tastes and preferences. These insights can…
News July 20By Alan Lipson, SAS If you were building a house today, no one would question the use of…
Executive Viewpoints July 10By Matt Laukaitis, SAP Large retailers and consumer product manufacturers need to plan close to a year in…
Executive Viewpoints June 8By Nathan Brixius, Market6 Analytics, the use of computer models to produce insight for decision making, is increasingly…
Executive Viewpoints June 1Just like retailers are striving to better connect and engage with shoppers, Epicor focuses on doing the same…
Features May 27Century 21 Department Store has selected Mi9 Retail, a provider of enterprise retail merchandising, business intelligence and store…
News May 15After announcing a new partnership with Facebook, IBM shared details on a series of new solutions and customer…
Features May 15In today’s hyper-competitive business climate, retailers are tasked to develop compelling marketing and engagement campaigns that span across…
Features May 13