How IoT And Big Data Unite To Make Customer Service Smarter
We’ve all seen the commercials highlighting how the Internet of Things (IOT) has already changed the way we…
Executive Viewpoints April 12We’ve all seen the commercials highlighting how the Internet of Things (IOT) has already changed the way we…
Executive Viewpoints April 12By Adam Blair, Executive Editor If you’ve spent time expanding your analytics capabilities to deal with the complexities…
Executive Viewpoints March 15Feedzai has released a Data Science Studio (DSS) software designed to help organizations of all sizes deploy machine…
News March 1I had the pleasure of attending the National Retail Federation big show, NRF16, as well as the show…
Executive Viewpoints February 16Corporate behemoths are no strangers to big data. Big box retailers like Walmart have been leaning on detailed…
Executive Viewpoints February 2By Deepika Goel, Genpact Today’s retailers face an extremely dynamic business environment with uncertainty in how to effectively…
Executive Viewpoints February 1Customer delight is often conveniently defined as a great purchase experience. There’s no debating that a great experience…
Executive Viewpoints December 8By Mike Rozembajgier, Stericycle Environmental Solutions A number of factors are currently disrupting retail and changing long-established standards in…
Executive Viewpoints November 13Retailers are constantly looking for the best strategies and technologies to help them understand consumers’ purchase journeys. But…
Features November 10