4 Common Concerns about Chatbots and Why They’re Not Rooted in Truth
Whenever a new technology emerges, it’s generally greeted with a healthy mix of excitement and skepticism. This was…
Executive Viewpoints August 5
Latest In: chatbots
How (and Why) Amazon is Sharing its Tech with Retailers Around the World
Amazon is well known for being one of the largest retailers in the world. What’s less well-known is…
Features April 27
Blue Nile Taps Load Testing and Production Lockdowns to Prep for an Unpredictable Holiday Season
Every retailer is bracing for the incoming surge of ecommerce holiday traffic, but perhaps no category faces as…
Features November 20
How Chatbots Can Help The Retail Industry Amid The COVID-19 Pandemic
Long before we faced the outbreak of the world pandemic known as COVID-19 or SARS 2, it was…
Executive Viewpoints April 9
Quiq Launches Chatbot-Powered Quiq IQ For Online Chat, Messaging
Quiq, a business messaging and customer communication software provider, has launched Quiq IQ. The tool helps retailers create…
News March 5
Next-Generation AI Is Here And Connecting Retailers With Their Customers At The Start Of Their Journey
Today 87% of shoppers start their journey online. Before a potential customer interacts with a salesperson, company representative,…
Executive Viewpoints December 24
How Bot-Supported Customer Service Can Save The Buyer Journey
If you don’t understand the customer journey, you may as well be selling blind. Luckily, chatbots are helping…
Executive Viewpoints October 22
Ingenico Launches Payment-Enabled Chatbot
Ingenico, a payment solution provider, has launched a payment-enabled chatbot that uses natural language processing from IBM Watson.…
News May 2Eyelevel.ai Launches Natural Sounding, Contextually Driven Adbots
Eyelevel.ai has introduced a native conversational marketing platform. The software supports in-context, conversational ads, and the platform’s promotions…
News April 25Featured
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