Harnessing Collaborations to Drive Brand, Product and Revenue Results
While collaborations have always been part of the brand marketing playbook, the multiple facets (and attendant hype) generated…
Features September 21
Latest In: customer feedback
Don’t Let Survey Fatigue Derail Your Customer Feedback Strategy
Feedback is fundamental for improving a brand’s customer experience (CX), and feedback from loyal customers is even more…
Executive Viewpoints March 12
How FabFitFun Leveraged Granular Feedback To Improve Customer Service
While FabFitFun has expanded its customer service department from approximately 20 agents to 200+ agents over the past…
News June 5
57% Of Shoppers Abandon Customer Feedback Surveys Because They’re Too Long
Retailers always need to properly analyze customer feedback if they want to evolve their business to meet shopper…
News December 17
Exclusive CEO Q&A: How Touch Of Modern Uses Customer Feedback To Drive Merchandising
Touch of Modern, an e-Commerce retailer focused on selling lifestyle products, fashion and accessories for men, has always…
News November 21
Chatter Research Leverages AI-Powered SMS To Amplify Customer Feedback
Chatter Research is an AI-powered customer feedback solution, designed to help retailers enhance their shopper experiences by replacing…
News April 5
Getting The Whole Customer Feedback Story
Good or bad — customer feedback promises to make its mark on your top line. Rave reviews can…
Executive Viewpoints March 19
Tapping Community To Connect Digital Strategies
Kelly Stickel launched Remodista to focus on retail disruption. By using Community as a business model, Remodista is…
Features February 22Customer Feedback Solution Wins Inaugural CART Innovation Award
The Center for Advancing Retail & Technology (CART) has named Wyzerr the winner of its inaugural Retail Innovation…
News November 18Featured
Latest Resources
