Retail Success In The ‘Era Of I’
Retailers know that they need to be focused on pleasing the individual in order to be successful in…
Features April 10
Latest In: customer feedback
How To Create In-Store Experiences That Keep Shoppers Coming Back
Finding ways to lure people into stores isn’t as big of a challenge as some retailers may think.…
Executive Viewpoints August 4Top 3 Things Most Companies Get Wrong When It Comes To Social Media Engagement
By Ekaterina Walter, Sprinklr  Responding to customers across social media channels is table stakes. Most customers expect a…
Executive Viewpoints June 15Three Ways The Voice Of The Customer Can Grow Your E-Commerce Brand
By Jonathan Hinz, Trustpilot Are you a retailer struggling to stand out from your competition? You’re not alone.…
Executive Viewpoints March 9JDA Unveils New Brand Identity
JDA Software, a provider of retail and supply chain planning and execution solutions, has unveiled a new brand…
News November 3
The Pearl Source Increases Click-Through Rates By 38% With Trustpilot
Although it is imperative that retailers have a consistent marketing strategy that extends across all channels, more consumers…
Features September 17Shoppers Kick Off Back-To-School Research Early In 2014
Back-to-school shoppers in the U.S. started their research earlier than expected in 2014, according to a report from…
News July 31
Yankee Candle Smells Success With Improved Survey Strategies
More than two thirds (41%) of best-in-class organizations incorporate Voice of the Customer (VoC) as a formal part…
Features May 28
Hhgregg Makes Moves On Brand Transformation
In light of fierce competition in the electronics space due to showrooming and other price-comparing activities, hhgregg has…
Features May 7Featured
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