Latest In: data

data ecommerce SMBs springbot

E-Commerce Marketing Platform Creates Data Cooperative For SMBs

Springbot, a marketing platform for e-Commerce merchants, has launched Springbot Exchange, a data cooperative for SMBs. The solution…

News March 26
analytics data iri viant

Viant Partners With IRI To Bolster Data And Analytics Offerings

Viant, a Time Inc. advertising tech company, and IRI, a solution provider for consumer, retail and media companies,…

News December 7
customer data data Pitney Bowes single view of the customer

Pitney Bowes Unveils New Solutions To Enrich Customer Data

Pitney Bowes has expanded its data and software solutions to enable organizations to better understand customers with respect…

News September 28
analytics chief analytics officer data dunnhumby ecrebo
1poyser

Ecrebo Names New Chief Analytics Officer

POS platform provider Ecrebo has appointed Michael Poyser as Chief Analytics Officer. In his new role, Poyser will…

News September 25
Alter Agents connected devices data hyper-personalization personalization Phil Dance

Leveraging Advances In Technology To Deliver Delight

By Phil Dance, Alter Agents Over that last several years, hyper-personalization has become a necessity for brands and…

Executive Viewpoints May 8
Ashley Unitt customer experience customer service cyborg virtual assistance data NewVoiceMedia packaging trends

8 Customer Service Trends You Need To Watch Out For In 2017

By Ashley Unitt, NewVoiceMedia The principles of customer service remain unchanged: to build good relationships with your customers…

Executive Viewpoints February 3
#nrf17 advertising data Home Depot marketing neiman marcus nrf sessions nrf17hub the entertainer trends

NRF17 Sessions: Top Trends In Marketing And Advertising

These sessions helped retailers discover fresh concepts, new tactics and best practices from influential leaders who delved into…

News January 24
chatbot chatbots conversational commerce crosschannel engagement customer service data facebook messenger mobile omnichannel strategies representatives social trend watch

2017: The Year Of The Chatbot

If 2016 was the year chatbots entered the retail scene, then 2017 will be the year brands will…

Features January 5
category enthusiasts data data insights IXI Services Lena Bourgeois loyalty loyalty programs segmentation

How Data Can Help Retailers Grow – And Scrub – Their Loyalty Lists

By Lena Bourgeois, IXI Services, a division of Equifax There’s no mystery as to why loyalty programs are…

Executive Viewpoints December 26
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank