Amazon Taps Machine-Learning To Improve Ratings/Reviews Experience
Ratings and reviews are a core part of the online shopping experience. In fact, 86% of consumers indicate…
Executive Viewpoints July 1
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5 Ways The Internet Of Things Is Reshaping Retail Marketing
By Brendan O’Meara, Microsoft Retail The Internet of Things (IoT) is poised to transform retail marketing in a…
Executive Viewpoints June 22Three Ways The Voice Of The Customer Can Grow Your E-Commerce Brand
By Jonathan Hinz, Trustpilot Are you a retailer struggling to stand out from your competition? You’re not alone.…
Executive Viewpoints March 9
Think You Are Ready For The Holiday Shopping Season? Be Sure.
By Carl E. Rosen, Shelter Rock International Is your brand truly prepared to grab maximum market…
Executive Viewpoints December 9Shopping For Insight: Top Ways Retailers Are Scoring Big With Business Intelligence
By Scott Jennings, Director of Market Development, Retail & Services, QlikTech Savvy consumers know they must shop around…
Executive Viewpoints December 24Blinds.com Captures Customer Feedback With iPerceptions
In order to develop a base of loyal, repeat customers, retailers must keep a constant pulse on satisfaction…
News October 28Warby Parker Taps Internal Surveys To Drive Innovation And Growth
Since the inception of Warby Parker in 2010, the multichannel eyewear retailer has evolved from a small startup…
News July 29CVS/pharmacy Adds New Drug Interaction Checker To Mobile App
CVS/pharmacy has added a Drug Interaction Checker to the mobile app, designed to allow customers to use their…
News July 4Chico’s Extends Its Customer Insights With Social Media Analytics
This is Part IV of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and…
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