Latest In: e-commerce

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Retail Recap Of The Week

It’s been an eventful week for the fashion and retail worlds. As part of a new column for…

Executive Viewpoints April 28
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Turning Lemons Into Lemonade: How To Find The Opportunity In Negative Customer Experiences

By Mickael Bentz, Adobe Campaign Social media has provided a digital megaphone for disgruntled customers to publicly shame…

Executive Viewpoints April 27
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Breaking The Trend: Online Promotions And The Rise In Average Basket Values

By Marko Luhtala, RapidCampaign According to IMRG, the UK’s online retail association, there has been a general downward…

Executive Viewpoints April 17
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Content And (Unified) Commerce Take Center Stage At Demandware XChange

By Alicia Fiorletta, Senior Editor  I landed at Newark Liberty Airport about 6 a.m. this morning after attending…

Executive Viewpoints April 16
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New Businesses Make Headway On The Inc. 5000 List

Every year, Inc.com publishes its annual Inc. 5000 list of companies, which touts businesses that are the best-of-the-best,…

Executive Viewpoints March 18
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Maximize The Global E-Commerce Opportunity

By Alicia Fiorletta, Senior Editor  The powers of e-Commerce are helping consumers expand beyond their home countries and…

Executive Viewpoints March 12
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How To Execute An Effective Multichannel Customer Loyalty Program

By Steve Weber, nChannel, and Mike Rossi, Sweet Tooth  Every interaction with a customer is an opportunity to…

Executive Viewpoints February 20
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Why Are Consumers Abandoning Your Mobile App?

By Mark Clark, Contact Solutions Consumers love their mobile apps. And with 75 billion apps in Apple’s appstore…

Executive Viewpoints February 9
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How Master Data Management Drives The Omnichannel Customer Experience

By Christophe Marcant, Stibo Systems A recent report from Forrester Research predicts that by 2017, the Internet will…

Executive Viewpoints February 6
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