Latest In: e-commerce

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With Chat, Co-Browse And Contextual Customer Service, Retailers Can Save More Sales And Unite Physical and Digital Retail Realms

By Kelly Koelliker, KANA, a Verint Company What’s on every smart retailer’s “wish list” for the holidays this…

Executive Viewpoints November 7
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Retail Experts Share Must-Have Tips For A Successful Holiday Season

By Alicia Fiorletta, Senior Editor Can you hear Santa’s sleigh bells ring? Can you smell the gingerbread wafting…

Executive Viewpoints November 4
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Embracing Visual Merchandising To Stand Out Online

Retailers across sizes and categories are coveting the elusive omnichannel consumer. They want to understand the wants, needs,…

Executive Viewpoints November 4
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The Top Five Mobile Strategies For Retailers

Samuel Mueller, Scandit  It’s no secret that the mobile shopping revolution is here. In fact, it’s been here…

Executive Viewpoints October 31
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Frozen Turns Frightful! Holiday Spending Trends Revealed!

More consumers are in the spooky spirit this year, and costumes are flying off the shelves as a…

Executive Viewpoints October 30
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Personalization: The Shift From Product To Person

By Andrew Scarbrough, PriceWaiter In an earlier Executive Viewpoints column, I talked about how virtual showrooming is becoming…

Executive Viewpoints October 24
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Millennials Are Mobile And Visual

Millennials have been characterized as the “me, me, me generation,” but I would argue that it’s actually quite the…

Executive Viewpoints October 9
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Don’t Put All Your Eggs In Alibaba’s Basket

By Stefan Schmidt, hybris In one of the most hotly anticipated IPOs of the last few years, this…

Executive Viewpoints October 3
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Retailers Consider Opening Stores Even Earlier On Thanksgiving

In 2013, a variety of leading retailers, including Best Buy, J.C. Penney, Macy’s and Wal-Mart, opened stores and…

Executive Viewpoints October 1
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