Latest In: e-commerce

B2C content marketing customer experience customer service e-commerce engagement opportunities flexible delivery options hybris omnichannel product content user reviews

3 Ways Online Retailers Are Failing Their Customers

By Rick Chavie, VP of OmniCommerce,hybris   Consumers are generally happy about the state of today’s retail marketplace.…

Executive Viewpoints March 31
brick-and-mortar strategies browsing and buying customer behaviors e-commerce in-store analytics Software Advice

Investigating Mobile-Enabled Foot Traffic Technology

E-Commerce retailers are known for using sophisticated analytics to glean customer behavior. But most people don’t know it’s…

Executive Viewpoints March 17
brand advocates e-commerce Facebook follows instagram likes ROI social media Twitter

News Flash: Your Social Followers Probably Don’t “Like” You That Much

For years, marketers have considered the Facebook “like” to be a powerful connector between their brands and consumers.…

Executive Viewpoints March 13
american apparel brick and mortar build a bear e-commerce Macy's RadioShack rebranding sales closures Staples

Can These Retailers Turn Their Brands Around?

The media has spotlighted a slew of retailers that are facing hardships. Store closures, sales declines and re-branding…

Executive Viewpoints March 12
apps browsing and buying content designs e-commerce shopping tablet task completion usablenet

What Do Tablet Consumers Want?

Yes, everyone wants to better understand and engage with the elusive tablet shopper.  Based on some new research…

Executive Viewpoints March 11
Custora e-commerce m-commerce mobile online sales retail sales Retail TouchPoints RTP blog

U.S. E-Commerce Is Off To A Strong Start In 2014

By Netta Kivilis, Head of Marketing, Custora For U.S. retail overall (offline + online), 2014 started with a slight…

Executive Viewpoints March 7
blogging brand discovery e-commerce fashion marketing online marketplace runway2street

runway2street Brings Online Luxury To The Next Level

By Alicia Fiorletta, Senior Editor As someone who loves discovering new brands and is, undeniably, fashion obsessed, I was…

Executive Viewpoints March 4
Alexander McQueen best buy e-commerce in-store experience mobility new balance Nordstrom showrooming

How Retailers Can Combat The ‘Showrooming’ Trap

By Devika Girish, Marketing Content Associate, MobStac “Showrooming,“ where shoppers walk into a physical store, try out a product on…

Executive Viewpoints March 3
Canada e-commerce eTail localized sites Modnique Russia Ukraine

Modnique Launches New Localized Sites

Only about five months ago, we had the opportunity to speak with executives from Modnique and learn about the…

Executive Viewpoints February 27
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank