Latest In: e-commerce

Alicia Fiorletta customer engagement CustomMade e-commerce eTail online marketplaces Restoration Hardware Retail TouchPoints small businesses West Elm

CustomMade Makes One-Of-A-Kind Products More Accessible

Consumers rely on big box and department store retailers for quick and easy purchases. But certain products, such…

News December 20
beauty cosmetics e-commerce eTail fashion holiday sales Julep Maven omnichannel pop-up shop retail socially responsible products

Julep Brings The Brand To Life With NYC Pop-Up Shop

By Alicia Fiorletta, Senior Editor I have to admit that it’s difficult for me to discuss Julep or…

Executive Viewpoints December 18
brick and mortar byline CQuotient direct mail e-commerce Jane mobile omnichannel preferences product affinities Retail TouchPoints

Retailers, Meet the New Omnichannel Jane: Using Customer Data and Predictive Analytics to Reach the Omnichannel Holy Grail

By Rama Ramakrishnan, CEO, CQuotient The word “omnichannel” might be the most dominant word in retail in 2013.…

Executive Viewpoints December 16
Awesome Shop e-commerce Pinterest ratings and reviews social media Target

Target Launches Awesome Shop To Showcase Most-Pinned Products

Target has launched a beta version of Target Awesome Shop, a new web site powered by the image…

News December 12
Brian Anderson browsing and buying journey consumer behavior customer experience customer feedback daily news e-commerce ForeSee Forrester Google omnichannel research Retail TouchPoints

Analyzing The Customer Experience To Drive Cross-Channel Growth

Regardless of a retailer’s category or price point, customers are central to a company’s overall success. Whether they’re…

Features December 11
Birchbox Customer loyalty e-commerce engagement marketing sales

The Devil Is In The Details

By Alicia Fiorletta, Senior Editor  You know that saying “the devil is in the details”? It refers to…

Executive Viewpoints December 10
Adobe Digital Index Black Friday brick and mortar Cyber Monday e-commerce holiday shopping IBM MasterCard mobile omnichannel OpinionLab sales shopping experience social media

Online And Mobile Generate Record Revenue During Thanksgiving Weekend

Results from Thanksgiving weekend confirm that e-Commerce and mobile accounted for more sales than any previous year, and…

Features December 9
A/B testing AgilOne apparel customization e-commerce email fashion multivariate testing personalization targeting

Sealed With A Kiss Designs Moves To Customized Messages With AgilOne

The e-Commerce universe provides shoppers with an abundance of product and pricing options. However, shoppers seeking a specific…

News December 6
BeautyTalk customer engagement e-commerce Millennials Pet360 Sephora social commerce strategy

Conversation And Community: The Pillars Of Social Commerce

How do savvy retailers get their e-Commerce engines to scale? By tapping their social customers. Infusing the e-Commerce…

Executive Viewpoints December 6
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank