Resolving Complaints And Keeping Your Retail Customers In The Process
How you handle customer complaints often determines if you build or lose relationships with busy shoppers. This is…
Executive Viewpoints January 6
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Retailers Falling Behind In Path-To-Purchase Analytics
Though the first wave of P2P Analytics was born in the CPG/Retail space, retailers and consumer products groups…
Executive Viewpoints January 3
Click-And-Collect: The Tool of the Year In The Harmonic Retail Toolbox
Running a retail business is not unlike pushing a boulder uphill while trying not to break the eggs…
Executive Viewpoints January 2
Retail-As-A-Service: Solving The Payments Challenges In Pursuit Of Global Growth
It’s not hyperbole to say that the subscription model has revolutionized the software industry. As such, it probably…
Executive Viewpoints December 26
Building Trust In A Retail Workforce Threatened By Automation
The retail space has changed through technology over recent years, be that through the replacement of cash by…
Executive Viewpoints December 25
Four Ways To Capitalize On Key Sales Periods
Huge discounts and campaigns mean more clicks and more customers. Amazon’s Prime Day has ballooned in just four…
Executive Viewpoints December 13
RAIN RFID Technology Is Bringing Back Brick-And-Mortar
With more people opting to shop online than ever before, it’s clear retail and shopper expectations are evolving…
Executive Viewpoints December 11
Emotional Loyalty As A Growth Driver
Historically, having the best product or service on the market was the key to receiving and maintaining undying…
Executive Viewpoints December 10
Is Your Payments Infrastructure Less Than The Sum Of Its Parts?
Are we falling into silos yet again? Much of the new payments technology we are creating — whether…
Executive Viewpoints December 6Featured
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