Latest In: Executive ViewPoints

ESG Executive ViewPoints Kelly Pedersen PwC US

Want to Win the Consumer in 2023? Start with Trust, Especially when it comes to ESG

Spurred by the global pandemic, a rise in social activism and the surge of wellness movements, consumer sentiment…

Executive Viewpoints February 24
Executive ViewPoints influencers livestreaming Rory Cutaia VerbMarket.live

How Livestream Shopping Channels the Power of Influencer Marketing

Brands have long recognized the power of celebrities to influence the buying decisions of consumers. But the advent…

Executive Viewpoints February 23
Brian Sathianathan Executive ViewPoints headless commerce Iterate.ai

Get Ready for the Headless Ecommerce Low-Code Revolution

Headless ecommerce and low-code application development are two increasingly advantageous technology frameworks — and they’re on a collision…

Executive Viewpoints February 22
customer experience Executive ViewPoints race Zee Clarke

Shopping While Black: the Impact of Discrimination on Black Health and Retailer Revenue

The buying power of African-Americans is projected to reach $1.8 trillion by 2024. However, the experiences of African-Americans…

Executive Viewpoints February 21
Executive ViewPoints experience MicroTouch Tyler Wells

How to Create Immersive Retail Experiences

Digital signage looks vastly different today from my early days working for a niche hardware manufacturer developing simplistic…

Executive Viewpoints February 20
dan hodges Executive ViewPoints retail store tours retail stores

The New Retail Landscape in 2023: Where Every Day is Game Day

Success in the new retail landscape in 2023 requires many of the characteristics of a winning sports team.…

Executive Viewpoints February 17
biometrics Executive ViewPoints HID Vito Fabbrizio

Contactless Biometric Solutions for Better Shopping Experiences

The global pandemic changed our world in so many ways — some good, some bad. Retail and hospitality…

Executive Viewpoints February 16
dtc Eric Best Executive ViewPoints SoundCommerce

Walking the Fine Line Between Profits and Customer Experience: The DTC Strategic Dilemma

Direct-to-Consumer (DTC) brands are constantly stuck between creating indelible customer experiences and turning profits on those relationships. After…

Executive Viewpoints February 15
Executive ViewPoints EXL personalization Rohit Kapoor

The New Digital Dilemma: How to Elevate Customer Relationships in an Increasingly Commoditized Marketplace

Consumer-facing brands have spent hundreds of millions of dollars over the past few decades creating unique customer experiences…

Executive Viewpoints February 14
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