Where to Next for the Experience Economy?
Almost a quarter of a century ago, a groundbreaking article in Harvard Business Review heralded the dawn of…
Executive Viewpoints January 31Almost a quarter of a century ago, a groundbreaking article in Harvard Business Review heralded the dawn of…
Executive Viewpoints January 31No one will forget the year 2020 — 2021, or 2022 for that matter. The years when the…
Executive Viewpoints January 30People visit websites to learn about products and efficiently buy them. Standard ecommerce platforms have limitations that cause…
Executive Viewpoints January 27Predicting where the next phase of consumer buying behavior is headed has proven notoriously tricky. Ecommerce had been…
Executive Viewpoints January 26Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or…
Executive Viewpoints January 25Social shopping is becoming more and more popular given the surge in social media usage and the ease…
Executive Viewpoints January 24There’s been quite a bit of hype about the metaverse — it’s the next big thing, it will…
Executive Viewpoints January 23If you think those “sponsored” products on Amazon are an innocuous little niche of advertising, think again. Those…
Executive Viewpoints January 20Cybercriminals are constantly evolving their tools and tactics for breaching corporate networks. As retailers get better at protecting…
Executive Viewpoints January 19