Integrating Business Intelligence Is Crucial
Retail organizations by nature are in a very competitive industry. Not only do they have to compete against…
Executive Viewpoints February 16
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Personalizing The Retail Customer Experience With A Graph
Providing real-time product and service recommendations has become a “must-do” for online retailers. But the secret ingredient is…
Executive Viewpoints February 16
Data Revolution In Retail Driven By IoT, Big Data And Customer Segmentation
I had the pleasure of attending the National Retail Federation big show, NRF16, as well as the show…
Executive Viewpoints February 16
How Can Online Retailers Survive In The Age Of Amazon?
Online retailers have been trying to keep up with Amazon so they don’t become defunct — even grocery…
Executive Viewpoints February 9
Real-Time Contextual Marketing: Five Best Practices To Drive Retailer Success
Real-time contextual marketing — people are talking about it, but how can retailers leverage real-time content to be…
Executive Viewpoints February 8
KTC: The Secret Ingredient Of Starbucks’ Mobile Pay App Success
If there were an Academy Awards category forwinners in digital payments, Starbucks would definitely have an Oscar for…
Executive Viewpoints February 8
Managing Returns In A Complex Omnichannel Environment
Omnichannel has been a hot topic for the past few years in retail. That begs the question: When…
Executive Viewpoints February 2
Resolved: I Will Stop Sending The Same Email To Everyone In 2016
We’ve all been hearing for years that we need to stop batching and blasting our emails. Yet, we…
Executive Viewpoints February 2
Big Data Goes Small (Business)
Corporate behemoths are no strangers to big data. Big box retailers like Walmart have been leaning on detailed…
Executive Viewpoints February 2Featured
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