Latest In: Executive ViewPoints
apps Executive ViewPoints Gary Schwartz Google Impact Mobile
Self-driving cars? Hot-air balloon Internet-delivery? Alchemy-tech projects from Google X’s laboratory. Now, finally the Mountain View scientists launch a moonshot…
Executive Viewpoints
January 5
digital advertising Executive ViewPoints josh glantz Mobiquity retargeting store operations
Digital ads today tend to follow us around the Internet. One minute you are casually browsing for a…
Executive Viewpoints
January 5
crosschannel marketing customer experience directbuy dylan astle Executive ViewPoints mobile
The customer experience has evolved into a major differentiator in today’s marketplace. Not only can it inaugurate customer…
Executive Viewpoints
January 5
Executive ViewPoints instore netSuite online pos
Replacing legacy POS (point-of-sale) is the most significant technology investment that brick-and-mortar retailers confront, a new study reveals.…
Executive Viewpoints
December 22
egifting Executive ViewPoints holiday shopping loop commerce
In the classic song “The Twelve Days of Christmas,” the gift giving begins on the First Day of…
Executive Viewpoints
December 22
csuite customer experience index Executive ViewPoints ian mccaig predictions Qubit
It has long been acknowledged that customer experience should be every marketer’s key focus; that customer experience is…
Executive Viewpoints
December 15
Executive ViewPoints mobile mobile adoption
In this Q&A, Amdocs’ OpenMarket Division’s Tim Fujita-Yuhas shared insights on how mobile will impact retail moving forward.…
Executive Viewpoints
December 15
customer experience management empowerment Executive ViewPoints frontline associates medallia russell haswell
It’s a tradition. With the crucial holiday shopping season in full swing, retailers raise armies of customer service…
Executive Viewpoints
December 15
Clear Demand customer-centricity dynamic pricing Executive ViewPoints
Dynamic pricing. Its appeal is obvious: adapt pricing — in-store and online — to drive demand, maximize margins…
Executive Viewpoints
December 8