Latest In: Executive ViewPoints

apps Executive ViewPoints Gary Schwartz Google Impact Mobile

Retailers, Heads Up: Google Just Invented The Mobile Browser

Self-driving cars? Hot-air balloon Internet-delivery? Alchemy-tech projects from Google X’s laboratory. Now, finally the Mountain View scientists launch a moonshot…

Executive Viewpoints January 5
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Retailers Are Missing The Boat On Retargeting, But They Don’t Have To

Digital ads today tend to follow us around the Internet. One minute you are casually browsing for a…

Executive Viewpoints January 5
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Four Ways To Improve The Customer Experience In 2016

The customer experience has evolved into a major differentiator in today’s marketplace. Not only can it inaugurate customer…

Executive Viewpoints January 5
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Don’t Let Your Legacy POS Disrupt The Online And In-Store Experience

Replacing legacy POS (point-of-sale) is the most significant technology investment that brick-and-mortar retailers confront, a new study reveals.…

Executive Viewpoints December 22
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The Missed Opportunity Of The 12 Days Of Christmas E-Gifting

In the classic song “The Twelve Days of Christmas,” the gift giving begins on the First Day of…

Executive Viewpoints December 22
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New C-Suite, Data Centralization And Other Trends Transforming Retail In 2016

It has long been acknowledged that customer experience should be every marketer’s key focus; that customer experience is…

Executive Viewpoints December 15
Executive ViewPoints mobile mobile adoption

Mobile: The Great Equalizer For Retail

In this Q&A, Amdocs’ OpenMarket Division’s Tim Fujita-Yuhas shared insights on how mobile will impact retail moving forward.…

Executive Viewpoints December 15
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The Gift That Keeps On Giving: The Power Of Feedback And Your Frontline

It’s a tradition. With the crucial holiday shopping season in full swing, retailers raise armies of customer service…

Executive Viewpoints December 15
Clear Demand customer-centricity dynamic pricing Executive ViewPoints

Dynamic Pricing: A Game-Changer Or A Gamble?

Dynamic pricing. Its appeal is obvious: adapt pricing — in-store and online — to drive demand, maximize margins…

Executive Viewpoints December 8
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