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Holiday Shopping 2022: How AI-Powered Guided Selling Creates Bespoke Customer Experiences

With the holiday season on the horizon, brands are looking to gain an advantage over industry competition. Considering…

Executive Viewpoints November 17
agility Anjali Burkins and Margaux Herbet-Saada Executive ViewPoints Holiday 2022 o9 Solutions

Four Ways to Stay Agile this Holiday Season

If retailers were starring in a movie this holiday season, it would be synonymous with the classic Tim…

Executive Viewpoints November 16
Executive ViewPoints Infillion Laurel Rossi television shopping

TV Commerce: 3 Ways to Make Shopping Click for Consumers

Selena Gomez fans may love her wardrobe in Only Murders in the Building, but those who want to…

Executive Viewpoints November 15
ai DemandTec by Acoustic Executive ViewPoints Kevin Sterneckert

Top 4 Strategies for AI-Powered Profitability

Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers.…

Executive Viewpoints November 14
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Today’s New Warehouse: Automated Backend Operations to Improve Commerce

The ecommerce boom brought on by the COVID-19 pandemic has permanently changed the retail landscape. While people have…

Executive Viewpoints November 11
Advantage Unified Commerce customer journey Executive ViewPoints Katie Giuditta

The Future of Ecommerce Demands a Better Understanding of Online Consumer Journeys

Global ecommerce rose from 15% of total retail sales in 2019 to 21% in 2021. It now sits…

Executive Viewpoints November 10
customer journey Executive ViewPoints Randi Mohr Whereoware

Mapping Customer Journeys to Design the Right Digital Experiences

Ask any business leader and they’ll readily agree that offering personalized, compelling and consistent digital experience is paramount…

Executive Viewpoints November 9
Executive ViewPoints fast simon returns Zohar Gilad

Preparing for the Rise in Online Retail Returns

In 2021, returns cost retailers a whopping $761 billion, or almost 17% of total U.S. retail sales. This…

Executive Viewpoints November 8
Bazaarvoice content Doug Straton Executive ViewPoints

Why You Need a Content Supply Chain

In today’s social media-driven economy, the word content has never held more weight and currency. Consumers can’t get…

Executive Viewpoints November 7
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