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Execs from Allbirds, Crocs and 7-Eleven Top List of 2021 Retail Innovators

#RIC21 Provides 8 Real-World Answers to the Question ‘What do Consumers Really Want?’

Retailers certainly need to know what consumers want, but perhaps an even more important question is: How do…

Retail Innovation Conference Expands, Becomes Curated Destination for Connected Commerce

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience…

What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to…

Singles’ Day Broke Sales Records Again, but That’s Not the Whole Story

The 13th annual 11.11 Global Shopping Festival, also known as Singles’ Day, has once again broken its own…

Exclusive Shopify Q&A: Product Head Reveals How SMBs Can Compete in the Age of Amazon

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. It took just…

Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

The agenda for the virtual 2021 Retail Innovation Conference, taking place Nov. 16 and 17, has been designed…

Redefining ‘Successful Store Design’: Digital-Physical Integration and Sustainability Come to the Fore

The role of the store is continuing to evolve as consumers’ digital behaviors accelerate — one of the…

Handling Holiday Fulfillment: How BOPIS, Transparency and Multiple Delivery Options Can Win the Season

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the…