How Returns Drag Down Sustainability Efforts (and what Retailers can do About it)
It’s becoming increasingly clear that returns have costs that go well beyond the financial. Each year in the…
Features May 11
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KPMG Reports State of Consumer Sentiment: A Positive — yet Cautious — Outlook
As the U.S. slowly emerges from the pandemic’s harshest effects, retailers are looking for early insight into post-COVID-19…
Features May 10
Madison Reed Rolls Out Digital Swatch Panel Experience to Engage Shoppers and Gather Insights
Hair color company Madison Reed is making its Color Bar stores more engaging for customers with the deployment…
Features May 7
How Adore Me is Driving Awareness Around Social Algorithm Bias
2020 could easily be considered a breakout year for social commerce. Consumers reported spending 45% more time on…
Features May 6
Cars, Wine, Trees — COVID-19 Proved Once and For All that You Can Sell Just About Anything Online
The COVID-induced ecommerce boom of 2020 saw online sales climb across almost all categories last year, including some…
Features May 5
How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey
When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the…
Features May 4
From Post-COVID to 2030: How Retailers Can Keep up with College Students’ Changing Needs
College students will likely return to campuses in the fall, and retailers should already be preparing to greet…
Features May 3
Adobe: As U.S. Ecommerce Booms, Global Online Spend Projected to Reach $4.2 Trillion in 2021
What a difference a year can make. In March 2020, the retail (and general economic) situation looked dire,…
Features April 30
A Brand Embassy for Coffee Lovers: Nespresso’s New Flagship Concept Debuts in Vienna
For coffee devotees, there’s something captivating about the aroma of a freshly brewed cup and that first sip…
Features April 28Featured
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