Holiday 2020: Why Target Soared While Nordstrom Faltered
Additional results for the 2020 holiday season are coming in, and the outlook is rosy despite the unprecedented…
Features January 25
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IDC FutureScape: Omnichannel Grocery, Supplier Partnerships and AI Acquisitions Will Drive Retail Innovation
No part of retail ever truly stops changing, but some aspects are seeing larger, faster shifts than others,…
Features January 22
NRF 2021: High-Level Insights from Lowe’s, Chewy, Alibaba and Wayfair
Necessity forced the National Retail Federation Big Show from the physical world into the virtual one, but its…
Features January 21
Exclusive Q&A: Marketplaces Large and Small Benefited from COVID Ecommerce Surge
There’s a somewhat cynical (and often accurate) saying: No matter what happens, the rich get richer. Translated into…
Features January 20
NRF 2021: Ulta, Home Depot Make the Business Case for Social Responsibility
Between COVID-19, the Black Lives Matter protests in the summer and the recent insurgence at the United States…
Features January 19
Best Buy CEO at CES 2021: ‘Agnostically Meet the Customer Wherever They Are’
Delivering a virtual keynote address at CES 2021, Best Buy CEO Corie Barry provided details on how the…
Features January 15
NRF Day 3: Why Verizon and Suitsupply Have Both Embraced ‘Appointment Retailing’
As consumers return to physical stores, features such as appointment setting and personalization will be the keys to…
Features January 14
NRF 2021: Learning from Nordstrom, Target and Others’ Best-in-Class Customer Experiences
The power of connected commerce became even more apparent over the course of the COVID-19 outbreak, with buy…
Features January 13
NRF 2021 Day 1: The How, What and When of Retail’s Reopening, Plus Insights From Condoleezza Rice
Chapter One of the 2021 National Retail Federation Big Show may be online instead of in-person, but that…
Features January 12Featured
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