How American Eagle, Kroger and Snap are Reinventing Customer Experiences for a COVID Age
The coronavirus pandemic has pulled retailers in a number of different directions as they react to shifting shopping…
Features November 18
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Blockbuster Alibaba Singles Day Signals China’s Economic Recovery, U.S. Opportunities
The topline numbers from Alibaba’s 11.11 shopping festival indicate the strength of China’s rebound from the impact of…
Features November 16
Backcountry Bolsters Digital CX to Manage Outdoor Recreation Shopping Surge
Fueled by consumers’ desire for safer, socially-distant-friendly entertainment during the pandemic, the increased interest in outdoor recreation has…
Features November 13
How AT&T’s Early Pandemic Experience Prepared it for a Unique Holiday Season
Managing a product release as huge as the iPhone 12 can be a tricky proposition during the best…
Features November 11
Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential
Retailers have reason for cautious optimism this holiday season: shoppers are expected to spend an average of $997.79…
Features November 10
Rachel Zoe Rebrands Box of Style Subscription Program as CURATEUR, Expands Member Benefits
Fashion icon Rachel Zoe has taken her subscription offering, Box of Style by Rachel Zoe, and relaunched it…
Features November 9
How Schnuck Markets Harnessed Robots to Take Cleanliness to the Next Level
Since the start of the pandemic, cleanliness has become more important than ever. This is a particularly important…
Features November 6
Sephora Enhances Employee Communications During COVID and Beyond
Perhaps one of the hardest-hit retail categories during the pandemic has been beauty, a vertical that has relied…
Features November 4
How Smaller Assortments, Lower Inventory Levels Can Maximize Post-COVID Success
Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons…
Features November 3Featured
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