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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

With the COVID-19 pandemic escalating the adoption of online shopping across all categories, the home goods sector in…

Features October 9
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Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new…

Features October 7
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Frans Johansson: How Diversity Drives Innovation and Attracts Top Talent

As CEO of The Medici Group, Frans Johansson spends his days consulting with business leaders on the value of…

News October 6
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Ecommerce Glitches Frustrate 40% of Shoppers, But Clearer, Proactive Guidance Can Mitigate Problems

Friction is an ecommerce sales killer, and retailers have room to improve: 40% of shoppers have recently struggled…

Features October 5
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Jonathan Adler Boosts Site Traffic and Conversion Rates With Email Personalization

In early (pre-pandemic) 2020, Jonathan Adler was poised to have a good year. The home décor and furniture…

Features October 2
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Holiday Success Recipe: Strategically Target Discounts, Focus on Fulfillment , Amp Up Agility

The 2020 holiday season will be dominated by uncertainty, a sharp contrast to the relatively steady growth in…

Features October 1
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For Premium Loyalty Program Success, Focus On Top 20% Of Customers

Launching a successful premium loyalty program can be a matter of finding the right pitch: 70% of shoppers…

Features September 30
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#RSP20 Webinars Offer Guide for Growth in the New Retail Reality

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice…

Features September 29
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The Need for Delivery Speed Drives Holiday Hiring

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and…

Features September 28
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