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Why Bob’s Discount Furniture Set Its Own Stringent Safety Rules Chainwide

One of the biggest challenges non-essential retailers have faced as they reopen stores has been operational rules that…

Features July 28
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RetailWire: Will The Retail Workforce Ever Return To Pre-Pandemic Levels?

The pandemic has hastened the evolution from analog to digital across all types of businesses, and retail is…

Features July 27
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Amika Chatbot Upgrades Hair Care Retailer’s Upselling Capabilities

Direct shopper interactions are a powerful sales driver, even online: fielding questions directly and offering specific product suggestions…

Features July 24
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Have COVID-19 And Black Lives Matter Accelerated Values-Based Buying?

Values-based buying — consumers consciously selecting products and companies that support environmental sustainability, social justice movements and a…

Features July 23
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Curaleaf

How Curaleaf Navigated The Challenge Of Being An Essential Cannabis Retailer In 18 States

Many essential retailers received a crash course in contactless services during COVID-19, but dispensaries faced a particular challenge:…

Features July 22
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Lovesac Curates Internal Communications To Keep Employees Focused During Pandemic

When the staff in Lovesac‘s Stamford, Conn. headquarters and 91 retail showrooms began to work from home under…

Features July 20
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More Private Label, Smaller Store Footprints: How COVID-19 Is Accelerating Existing Retail Trends

COVID-19 is reshaping the retail landscape, but many of the major changes taking place represent an acceleration of…

Features July 17
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Store Reopenings: Why Retailers Must Go Above And Beyond To Bring Shoppers Back

Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a…

Features July 16
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How Potomac River Running Replaced Voicemail ‘Dead End’ With Texts

“Voicemail is not a good answer for retail,” said Ray Pugsley, owner of Potomac River Running in an…

Features July 15
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