15 Retailers Win 2020 Customer Engagement Awards
Retailers and brands are pursuing enhanced, meaningful customer engagement opportunities with an expanded array of tools and strategies…
News January 9
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Wine Enthusiast Improves Dropship Efficiency With Centralized Supply Chain Portal
Today’s consumers won’t accept any excuses when it comes to getting their orders on time, which puts pressure…
News January 8
Holiday 2019 Wrap-Up: Discounts, Shortened Sales Season Make For Tough Sledding
The 2019 holiday season was a solid if unspectacular success, with overall retail sales up 3.4% and online…
News January 7
Don’t Keep Them Waiting: BOPIS Pickups Under 2 Minutes Generate 4X The Return Visits
Retailers today are operating in the “NOW economy” — a time when mobile-first customers can summon almost anything…
News January 6
Ruti Overcomes In-Store Personalization Challenge With Opt-In Facial Recognition
Launched in 2009 with a specific focus on designing apparel for women 35 years and older, Ruti built…
News January 3
4 Last-Minute Tips To Mitigate Holiday Returns Challenges
For retailers, the morning-after New Year’s hangover has nothing to do with alcohol and almost everything to do…
Features January 2
Lids Leverages Customer Data For Targeted Marketing From Facebook To The Store
Personalization and customization are major components of what makes the Lids brand stand out, especially as the specialty…
News December 30
How Lucky Brand Leverages Data To Send The Right Message To The Right Shoppers
Digital marketing gets the lion’s share of attention, but it isn’t always the most effective form of outreach.…
News December 30
How Charles Tyrwhitt Brings British Tailoring Traditions To A Business Casual World
The ongoing “casualization” of men’s apparel might seem a poor fit for a retailer with a flagship store…
Features December 23Featured
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