Mobile Dominance: Smartphones Generate 61% Of Black Friday E-Commerce Traffic
Black Friday online sales reached a record $7.4 billion, up 19.6% from 2018, with the average order value…
News December 2
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Study: Why The Best Return Processes Start On The Product Detail Page
While 67% of U.S. shoppers say their latest return was “easy” or “very easy,” improving the experience for…
News December 2
State Cashmere Tackles International Challenges Including Country-Specific Taxes And Content
Achieving success internationally is a tempting goal for up-and-coming retailers (and even established ones). Beyond increased sales opportunities,…
News November 27
The Vitamin Shoppe Brings Data-Driven Product Sampling To Innovation Stores
As part of The Vitamin Shoppe’s launch of its Innovation stores, the retailer has sought to reach one…
News November 25
Storytelling, Not Marketing: How The Innisfree NYC Store Immerses Shoppers Into The Brand
Why does the brand feel so confident? It comes down to the company’s ability to tell authentic stories…
News October 23
Exclusive CEO Q&A: How David’s Bridal Stores Add Value In A Digital World
It’s been just a few months since James Marcum took the CEO job at David’s Bridal, and to…
Features October 21
CARMA19: Overcoming Fashion And Beauty’s Steep Customer Loyalty Challenges
While maintaining customer loyalty is a challenge that spans the retail industry, ever-shifting trends in the fashion and…
News October 21
With Text And Chat, Pier 1 Imports Cuts Costs, Adds Visuals To Contact Center Interactions
Pier 1 Imports has been looking for ways to save money, including ongoing moves to right-size its store…
News October 18
Casper Leads Digital Brands In Store Traffic Share, But ‘Halo Effect’ Hasn’t Met Expectations
Retail’s “halo effect” — the idea that a purchase in one channel directly impacts purchases in another —…
News October 16Featured
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