Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers
In the more than 70 years since Joseph Sherwood bought a bankrupt jewelry store in Bell Gardens, Calif.,…
Features February 26
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Michaels’ Camp Creatology: Driving Customer Loyalty with Creativity and Convenience
Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers…
Features February 23
How Hydra Health is Transforming the Hospital Gift Shop
Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and…
Features February 21
RICE Keynoter Dr. Marcus Collins: ‘Consumption is a Cultural Act’
Dr. Marcus Collins, a marketing professor at the Ross School of Business at the University of Michigan who…
Features February 20
Exclusive Q&A: At J.Jill, #Customerobsessed is Much More Than a Hashtag
J.Jill has achieved levels of customer loyalty that other retailers can only aspire to. The women’s apparel and…
Features February 16
How Shop Premium Outlets is Helping Brands ‘Light Up’ Excess and Outlet Inventory
It’s been more than four years since mall operator Simon launched its ecommerce joint venture with Rue Gilt Groupe, and…
Features February 14
How Zenni Optical Boosted Per-Session Revenue 34% with Sharper Search
Improving search functionality and response speed can be among the most powerful “behind the scenes” actions a retailer…
Features February 13
Super Bowl LVIII Ads Go Back to Basics: Touting Product Attributes
Apparently there was a football game surrounding yesterday’s commercials and Taylor Swift sightings, but we’re not going to…
Features February 12
Stitch Fix Chief Merchant: The Style Forecast is ‘an Embodiment’ of the Brand Promise
The Stitch Fix Style Forecast has become so much more than a press campaign used to drum up…
Features February 9Featured
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