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Casper Sleep design:retail design:retail Featured Featured new store concept Sleep Shop tactile experience design visual merchandising
Casper Sleep has opened a new Sleep Shop concept in California, designed to create a more elevated tactile shopping experience.

Casper Revamps California Store with Interactive Sleep Features

Casper Sleep is doubling down on tactile experiences. As a company that sells mattresses, pillows and other sleep-related…

Features January 24
customer experience Featured National Retail Federation NRF 2024 NRF Big Show omnichannel strategy retail innovation Retail technology retail trade show
40,000 retail execs gathered at the NRF Big Show to explore emerging trends, and how retail media, ESG and other trends can drive business innovation.

Seen and Heard at #NRF2024: 5 Trends from the Big Show

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together…

Features January 23
app development consumer listening CPG brands cpg marketing customer engagement Featured fullstory Huggies journey mapping Kimberly-Clark Kleenex Kotex marketing efficiency marketing spend removing friction
Kimberly-Clark products are used by one-third of the world's population.

From Huggies to Depends: How Kimberly-Clark Deepens Digital Offerings with Click-by-Click Analysis

Despite having been around for more than 150 years, Kimberly-Clark doesn’t have a whole lot of name recognition…

Features January 22
#NRF24 Barnes & Noble book stores business pivot design:retail design:retail News ecommerce spinoff Featured luxury retail neiman marcus NRF Big Show 2024 Retail ThinkTank (2024) Retail ThinkTank: Business Agility & Innovation (2024) Retail ThinkTank: Featured in Business Agility & Innovation (2024) saks saks fifth avenue Saks.com transformation strategy
CNBC's Courtney Reagan with Saks CEO Marc Metrick at the 2024 NRF Big Show.

CEOs of Saks, Barnes & Noble: Big Pivots Can Pay Off (as Long as They’re Customer-Focused)

Saks Fifth Avenue wasn’t always known by that name. As CEO Marc Metrick pointed out, in its early…

Features January 19
Beautiful by Drew consumer trends Drew Barrymore Featured product development product innovation Shae Hong
During the NRF Big Show, Drew Barrymore shared the lessons she has learned growing the Beautiful by Drew Brand, which is sold exclusively at Walmart.

How Drew Barrymore Embraces the Intersection of Accessibility, Affordability and Innovation

Actress, producer and TV personality Drew Barrymore can certainly afford premium kitchen and home items — and she…

Features January 17
#NRF24 Featured H&M McDonald's

NRF Gen Z Panel: A Group Defined by its Contradictions

If you want to understand Gen Z (and that’s pretty important for any business that wants to grow),…

Features January 16
agriculture and farming customer experience Featured food and beverage Frito Lay grocery PepsiCo PepsiCo North America Quaker Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) sustainability
Steven Williams, CEO of PepsiCo Food North America shared during a keynote at the 2024 National Retail Federation Big Show how the business is collaborating with retail partners to meet sustainability goals.

PepsiCo Foods North America CEO: To Tackle Sustainability, ‘We Must Stand Shoulder to Shoulder’ with Partners 

Three-quarters of CEOs say sustainability is a major initiative for their organization, according to research from Deloitte, and 20% said they’re…

News January 15
ai artificial intelligence chatbots conversational commerce Featured genAI generativeAI google cloud hiring loss prevention metaverse NVIDIA Optimization Retail ThinkTank (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) Retail ThinkTank: Omnichannel Strategy (2024) shrink
AI has the potential to transform retail as we know it.

AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different…

Features January 15
#NRF24 fdx Featured FedEx Northern Tool + Equipment

FedEx CEO: ‘Our Mission is to Make Supply Chains Smarter for Everyone’

FedEx is known for the logistics scale and expertise it has developed over a half century in business.…

Features January 14

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