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Scenes from a Supermarket

Our regular Editor’s Perspectives column offer insights and opinions from the Retail TouchPoints editorial team as they dig…

Editor's Perspective September 1
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Screenshot from Prada's Discord.

How Prada, Starbucks and Porsche are Using Discord to Up Their Customer Engagement Game

For many people Discord remains an anomaly — something they may have heard of during the pandemic but…

Features August 31
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Henry Rose partnered with Constellation to reuse and repurpose content for different TikTok ad formats.

How Henry Rose Drove 1.9M TikTok Impressions with Agile Creative

The average TikTok user spends 95 minutes per day on the app and opens it 19 times per…

Features August 30
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How Verizon Personalizes CX, from Engagement to Post Purchase

Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that…

Features August 29
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Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

U.S. ecommerce sales this holiday season are forecasted to reach $273 billion, a 1% year-over-year growth rate, according…

Features August 28
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Inside the new Babies 'R' Us store at American Dream mall.

Somewhat Surprisingly, Stores Still Have the Ability to Surprise

Our regular Editors Perspectives column offer insights and opinions from the Retail TouchPoints editorial team as they dig into the…

Editor's Perspective August 25
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Educational Insights has seen huge success with its TikTok Shop.

Behind the Scenes of TikTok Shop with a Pioneering U.S. Seller

Toy company Educational Insights launched in 1962, long before the internet existed. Now the company has become the…

Features August 24
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Outform is reimagining the store mannequin by combining 3D-like hologram tech, dynamic content and real-time data into one robust experience.

The Future of the Store Mannequin: Diverse, Digital and Data-Driven

Mannequins have played a starring role on the store floor for centuries. But while they still can add…

Features August 23
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TJ Maxx store

Q2 Results Roundup: Walmart and TJX Shine, Target and Home Depot Stumble

The nation’s two biggest big-box retailers, Walmart and Target, reported markedly different results for their second quarters. For…

News August 21

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