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Conversational commerce

Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

In yet another sign that the COVID-generated ecommerce surge has subsided, the Salesforce Shopping Index reported flat ecommerce…

Features May 8
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Beautyque NYC Founder: ‘Being Inauthentic is Going to Guarantee Failure’

Few purchases need to be as tailored to an individual shopper’s needs as beauty products, and this need…

Features May 5
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Despite increasingly consumer demand, making money in resale is complicated.

Resale is Hot, but when it Comes to Making Money Many Brands are Out in the Cold

Although we’re taught that it’s not polite to talk about money, many people can’t resist crowing about what…

Features May 4
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Sustainable Store Design: A New Era for Brick-and-Mortar Strategy

As sustainability has become increasingly urgent in higher-level executive discussions, store design teams have had to face a…

Features May 3
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CarMax has brought the process of buying, selling and financing used cars online for a full omnichannel experience.

How CarMax Digitized, and Personalized, the Car-Buying Experience

A car is one of the biggest purchases most consumers make, but the process of buying one, especially…

Features May 2
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Following a year of significant pull-back in 2022, venture capital (VC) and growth investors in private companies are continuing to be cautious with their money — a potentially long-term trend that’s impacting the growth trajectories of both emerging and high-growth brands in the retail sector.

4 Tips for Retail Businesses Hungry for Venture Capital Funding

Following a year of significant pull-back in 2022, venture capital (VC) and growth investors in private companies are…

Features May 1
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True Religion is tapping into its loyal community of customers and creators to develop unique product experiences.

How the Y2K Revival is Expanding True Religion’s Shopper Community

True Religion, born in the Y2K era, is benefiting from its current cultural resurgence. Creative Director Zihaad Wells…

Features April 28
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How Northern Tool Cut Corrugate Spending 30% and Enhanced its Unboxing CX

If you’ve ever ordered anything online, this has undoubtedly happened to you: you open up a too-big box…

Features April 26
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These five brands have found innovative paths to livestreaming success in the U.S.

Livestreaming Success Stories from Adore Me, Pacsun, Simon and More

Livestream shopping has proven a tough nut to crack in the West. Despite the format’s wild success in…

Features April 25

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