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How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization

Returns are, like it or not, as much a part of retail operations as the sales themselves. The…

Features March 14
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Puma is using AI-powered online styling to upsell customers.

How Puma is Using AI-Powered Styling to ‘Brainstorm’ with its Customers — and Increase AOV

Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the…

Features March 13
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How Retailers Can Overcome the Password Fatigue and Tiny Screens that Plague Mobile Checkout

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of…

Features March 10
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How Forever 21 is staying top of mind with Gen Z.

For Forever 21, Omnichannel Experiences are Key to Staying a Gen Z Favorite

Jacob Hawkins knows a lot about Gen Z, not just because he’s spent almost a year as the…

Features March 9
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How Store Design Teams are Unlocking Tangible Value from AI Platforms

Editor’s note: This is the second article in our series on AI in Retail. Check out the other…

Features March 8
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Rows of consumer products in an aisle.

The New CPG Playbook: Embrace Product, Marketing and Experience Innovation to Drive Growth

Two CPG experts, who also will be speaking at the Retail Innovation Conference & Expo this June in…

Features March 7
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The Dr. Squatch website encourages visitors to purchase bundles and subscribe to save on key hair, skin and body care items.

Dr. Squatch Focuses on Shipping Experience to Drive Global Growth  

From its funny viral videos to its quirky logo featuring a pipe-smoking, tie-wearing Sasquatch, the personal care brand…

Features March 6
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Target, Macy’s and Dollar Tree Prep for a Tough Year Despite Holiday Success

While the 2022 holiday season was an overall success, the specter of a potential recession was clearly looming…

Features March 3
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Ebay's new VP of seller experience talks to RTP about the platform's competitive advantage.

Ebay VP on the Platform’s Competitive Advantage: ‘We Don’t Compete with our Sellers’

When Ebay debuted in 1995, it and Amazon were pretty much the only game in town. Fast forward…

Features March 2

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