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How In-House App Development Gave Home Depot Associates the Right Tool for Their Jobs

The associate experience is a top-of-mind topic for today’s retailers. The frontline is the part of your team…

Features January 27
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Kendra Scott CEO: ‘The Beauty of our Business is we Don’t Have to Reinvent Ourselves to be Successful’

Putting an emphasis on creating a great customer experience while also giving back to the world is common…

Features January 26
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How Fiture Creates ‘Fitness for All’ in Compact N.Y. Store Location

Smart home fitness mirror Fiture has a short, yet appropriate, tagline: “Don’t fit in. Fiture.” At its core,…

Features January 25
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NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities

The NRF Big Show, held in NYC Jan. 15-17, did more than bring together more than 35,000 attendees…

Features January 24
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Dippin' Dots has figured out a way to deliver its super cold ice cream to fans at home.

Avoiding Ecommerce Meltdowns: For Dippin’ Dots Delivering Quality CX is all about Timing (and Dry Ice)

If you’re a child of the ’90s then you already know (and probably love) Dippin’ Dots. If you’re…

Features January 23
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Luxury ecommerce site Olivela wants to turn fashion into a force for good.

How Olivela is Turning Luxury Fashion into a Force for Good

A designer handbag probably isn’t the first thing that comes to mind as a vehicle for making the…

Features January 20
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Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming…

Features January 19
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As headwinds mount the customer lifetime value will be the key to ecommerce success.

As Headwinds Mount, Lifetime Value will Become Ecommerce’s ‘North Star’

The ecommerce pandemic party is officially over. Following two lockdown-induced boom years, online retailers that were once investor…

Features January 18
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As other retailers brace for the impact of a looming recession, Saks OFF 5TH, has a rosier outlook.

NRF 2023: Saks OFF 5TH CEO Foresees Smooth Sailing for Off-Price Despite ‘Choppy’ Economic Waters

The mood on the street these days could generally be described as gloomy. But as other retailers brace…

Features January 16
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