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diversity equity inclusion Featured Target

NRF 2023: How Target Makes its Culture of Inclusion Tangible

Sometimes the results of emphasizing diversity and inclusion are big, bold and easy to see; sometimes they’re subtle.…

Features January 16
#NRF2023 CEO diversity equity Featured Jeff Gennette Macy's nrf 2023

NRF 2023: Why Macy’s is Building Diversity and Equity to Empower Everyone, from Store Associates to Executives

Diversity has become a key part of any retailer’s strategy, and Macy’s is driving its success in this…

Features January 16
adobe analytics bopis Featured Holiday 2022 plante moran promotions Salesforce sensormatic solutions

Holiday 2022 Recap: Promotions, BOPIS Drove Late-Season Engagement as Overall Growth Slowed

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending…

Features January 13
#NRF2023 7-Eleven Amazon best buy Bloomie's Bloomingdale's Chobani Claire's CVS Dollar General Featured Foot Locker Forever 21 Gucci Home Depot Kids Foot Locker kohl's kpmg Kroger Lord & Taylor Lowe's lvmh Macy's market by macy's neiman marcus Nike NRF NRF Big Show petco Ralph Lauren Sephora Target Toys 'R' Us Ulta Walgreens Walmart

NRF Big Show to Spotlight Innovative Consumer Products and Workforce Solutions

Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF…

Features January 12
Customer loyalty design:retail design:retail Featured Featured in-store design Johnny Cupcakes Johnny Earle omnichannel strategy sensory design store experience viral marketing

Inside Johnny Cupcakes’ ‘Fakery’: Gourmet Retail Theater Thrives in Boston

Johnny Earle always enjoyed the process of creating — even more so than the outcome. It’s the reason…

Features January 11
customer experience CX Featured omnichannel strategy retail innovation

2022 Retail Innovator Award Winners Revealed

Features January 10
cephalofair games Featured frosthaven last mile Retail ThinkTank (2023) Retail ThinkTank: Supply Chain & Fulfillment (2023) Supply chain ware2go

How a 37-Pound Board Game Navigated International Logistics to Arrive in Time for Christmas

Inventory and last mile management can be a challenge for any retailer, but they’re particularly complex when you’re…

Features January 9
Deloitte empathy Featured Holiday 2022 inflation promotions spending state of the consumer

Deloitte: Retailers Should Prepare for ‘Holiday Hangover’ in 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as…

Features January 6
actioniq beauty retail customer data platform customer experience customer journey mapping data lake data management e.l.f. cosmetics Featured gen z lifecycle marketing loyalty programs marketing optimization NFTs Twitch
e.l.f. cosmetics has the recipe to reach Gen Z and the secret ingredient is data.

How e.l.f. Cosmetics Harnesses Data to Stay Ahead of the Gen Z Curve

In a world awash with data, what matters is not how much you have but what you do…

Features January 5

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