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As market pressures increase, retailers are taking a harder look at ecommerce profitability.

As Ecommerce Growth Continues, Retailers Turn ‘Steely-Eyed’ Gaze to Profitability

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. In the…

Features July 5
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Different sales and communication channels connecting to a shopping cart with a store in the background

3 Predictions for the Future of Omnichannel 

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In…

Features July 5
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Max Nimaroff, GM of Subscriber Experience at DoorDash discusses the company's delivery subscription at SubSummit in Orlando this June.

Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

Subscriptions can be tricky business, not least because most consumers at one time or another have had a…

Features July 1
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At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Vintage Luxury Resale

At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Luxury Vintage Resale

It’s been 30 years since Seth Weisser and Gerard Maione opened their vintage boutique, What Goes Around Comes…

Features June 29
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Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation

Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation

The global financial shocks that started in 2020 have accelerated in 2022, with causes ranging from Russia’s invasion…

Features June 28
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Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars

This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has…

Features June 27
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Netflix and Amazon Prime on smartphone screens

Subscription Commerce Snapshot: Discounts are Out, Content and Community Are In

“Subscription commerce” was all the rage as companies like Stitch Fix and Blue Apron were riding their rocket…

Features June 24
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Ecommerce spinoffs were all the rage in 2021 among activist investors but market conditions have dampened that enthusiasm.

Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

Shareholder activists are nothing new — some sources credit Warren Buffet’s mentor Jeff Gramm as the first activist…

Features June 23
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Ritual Makes its Commitment to Transparency Literal With Flagship Store

Making the leap from a DTC brand to having a physical presence can be a smart move for…

Features June 22
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