Latest In: friendly fraud

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What the 2025 Holiday Return Season Revealed about Retail’s Fraud Problem

The 2025 holiday season delivered the first trillion-dollar holiday in U.S. retail history, with online spending alone hitting…

Executive Viewpoints February 24
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FTC’s ‘Click-to-Cancel’ Proposal: A Step Forward for the Negative Option Model

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer…

Executive Viewpoints September 6
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How Everyday Fraudsters Pose a Threat to Ecommerce

Online fraud was once the domain of a select few tech-savvy cybercriminals — those with the skills to…

Executive Viewpoints January 30
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Why Retailers Should be Wary of Wardrobing Fraud

The ongoing pandemic and artificially stimulated economy, driven by stimulus checks, PPP loans, low interest rates and extended…

Executive Viewpoints July 25
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