UX Won’t be About Humans for Long
At this point, most brands have a solid grasp of the theory behind user experience (UX). It means…
Executive Viewpoints November 18
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From Huggies to Depends: How Kimberly-Clark Deepens Digital Offerings with Click-by-Click Analysis
Despite having been around for more than 150 years, Kimberly-Clark doesn’t have a whole lot of name recognition…
Features January 22
Eterneva Makes Diamonds from Ashes. How they Connect with Grieving Consumers is a Lesson in Digital Experience
Among DTC brands, Eterneva occupies a unique niche: the company creates made-to-order memorial diamonds from the ashes or…
Features February 7
RSP21 Reveals Top Growth Drivers for the Post-COVID Era
The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners…
Features September 21
How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey
When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the…
Features May 4
FullStory Raises $32 Million To Expand Digital Customer Experience Capabilities
FullStory, a digital intelligence platform, secured $32 million in Series C funding. The round, which brings the company’s…
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