Store Closures are Forcing Retailers to Thrive or Die: Here’s How Brands can Adapt
It’s been hard to miss this year’s headlines heralding a ‘retail reset,’ or predicting the end of physical…
Executive Viewpoints April 2
Latest In: geek squad
Walmart Closes all 51 Health Centers, Calling Business Model ‘Unsustainable’
Walmart has ended its five-year effort to become a direct health care provider, announcing plans to close all…
News April 30
Best Buy’s Geek Squad Expands into In-Home Health Care Setup
[Editor’s Note 10/12/23 — This story was updated to add details of another program to sell prescription medical…
News September 14
Walmart Expands Handy Installation Services To Online Shoppers
Walmart shoppers buying electronics and appliances online will soon be able to add on assembly and installation services…
News August 30Will Best Buy’s Total Tech Support Service Boost Brand Loyalty?
Last week, Best Buy unveiled announced a move to take its Geek Squad tech support services nationwide, as…
News June 1IKEA Expands TaskRabbit Furniture Assembly Services
IKEA is sparing customers the trauma of assembling its furniture by providing “Taskers” through the labor marketplace TaskRabbit,…
News March 13
Office Depot Adds Business Services With $1B CompuCom Purchase
In its first significant move away from traditional retail, Office Depot has purchased CompuCom, an IT services provider…
News October 4
Winning The Last Mile: Controlling Costs While Satisfying Consumers
The “last mile” of retail — fulfillment, delivery, returns and post-purchase services — has become the latest competitive…
Features February 18
In-Store Services: The Next Phase Of Experiential Retail
Today’s shoppers are seeking experiences and relationships when they shop, and they want the experience to be consistent…
Features October 4Featured
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