Latest In: generative AI

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How Gen AI is Helping Brands Handle the ‘Relentless Demand’ for Visual Content

Humans are visual creatures; it’s a biological trait developed way back when we all still lived in caves.…

Features October 11
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Walmart Unveils AI-Powered Personalization and Customer Care Solutions

Walmart will leverage proprietary AI, generative AI and retail-specific Large Language Models (LLMs) to provide hyper-personalized customer experiences…

News October 10
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Puma Taps Google Cloud, Meta for Personalized Product Images, XR Shopping Experience

Puma is sprinting into the world of advanced ecommerce with new experiences developed in partnership with Google Cloud…

News September 30
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Updates from YouTube's Made On YouTube event for creators.

YouTube Sharpens Appeal to Creators with New Gen AI Tools, Earning Capabilities

Last week at its annual “Made on YouTube” event for creators, the Google-owned video platform unveiled a suite…

News September 23
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Federal Policies, AI and Supporting Law Enforcement: Retailers Fight Back Against ORC

It takes a village to reduce the impacts of organized retail crime (ORC) in stores and online. More…

Executive Viewpoints September 17
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Emerging Generative AI Model Helps Optimize Retail Merchandising Efforts

AI is the latest massively disruptive technology making waves for businesses everywhere. But it’s not quite new to…

Executive Viewpoints September 5
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VC Execs: AI’s Value is Going Beyond the ‘Generative’ Hype

“Generative AI” has been a key phrase in PR and media for the past 18 months. However, a…

Features August 9
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A frustrated customer tries to get through to an automated voice agent.

Exclusive: Automated Voice Agents are Hurting Customer Retention

Everyone’s been there — you try your mightiest to get the machine on the other end of the…

News July 25
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We're officially halfway through 2024, which means we're revisiting some of the top predictions covered in our retail trends report!

Top 2024 Trends & Predictions Check-In

In December 2023, Retail TouchPoints unveiled its latest Industry Trends & Predictions Report, a multi-media experience featuring insights…

Features July 23
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