Latest In: in-store experience

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Consumer shopping in a store

Consumers Love AI Search and In-Store Shopping — and Retailers Need to Deliver Both

Consumers have always done the bulk of their shopping in stores, and the latest Future Consumer Index from…

Features August 19
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Sephora will bring shoppers to its stores this Prime Day.

Lyft to Deliver Shoppers to Sephora Stores for a Beauty Breather During Prime Day

Sephora is hoping to flip the script this Prime Day, from frantic online buying to being chauffeured to…

News July 1
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Retail Trendcaster: Turning Hot Topics and Trends into Actionable Insights

Q1 is always a whirlwind for the retail space. Once New Year’s Day is behind us, analysts and…

Features March 11
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Harry Potter Conjures Retail Magic in the Windy City

Harry Potter and his world of wizardry are coming to Chicago. The Warner Bros. Discovery-owned Harry Potter Shop…

News February 27
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CEO Interview: Why Brick-and-Mortar is Key to Kendra Scott’s Future Growth

For the past 10+ years, CEO Tom Nolan has helped actualize the mission of Kendra Scott — to…

Features February 27
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Mall interior illustrating the retail magic Rekon Retail tries to create.

Scaling Store Experiences: 4 Lessons from Rekon Retail

For Rebekah Kondrat, retail is magic. “A great experience, like a physical retail environment, can change someone’s day,”…

Features February 19
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Retailers like Sephora and Coach are democratizing access to data, empowering store design teams to test, learn and iterate their store layouts and concepts.

How Coach and Sephora Use Data to Drive Design Innovation

Nearly 60% of store design teams say their top challenge is adapting store experiences to new shopper expectations,…

Features February 5
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Buckle Adopts Aptos ONE POS to Bring Unified Commerce to 440+ Stores

The Buckle, Inc., will implement Aptos ONE as its new POS system to bring personalized and efficient interactions…

News January 14
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Ollie’s Elevates Loyalty Strategy with its Branded Credit Card

Ollie’s Bargain Outlet is focused on creating value. But even though it’s a discount retailer, it’s thinking not…

Features December 13
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