Latest In: IT

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TUMI Breaks Down Organizational Barriers To Drive Omnichannel Success

Because luggage brand and retailer TUMI has such a recognizable name and product design, it may be fair…

Features October 20
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Caterpillar Vapes Taps Zing To Integrate In-Store POS And The E-Commerce Site

As a brand expands, its IT infrastructure can become more complex. However, in today’s omnichannel world, it is…

Features October 9
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Only 35% Of Retailers Create An “Excellent” Omnichannel Experience

The majority (76%) of retailers understand that it is crucial that they have confidence in their technology performance,…

News August 19
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Customer Satisfaction Reaches 81% In Q1 2014

After a minor drop during the holiday season, customer satisfaction has increased 1% quarter-over-quarter to 81%, according to…

News May 13
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What Is The ‘Internet Of Things,’ Anyway?

A variety of analyst groups and solution providers have been touting the term the Internet of Things for…

Executive Viewpoints April 16
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How Cloud Adoption Can Recharge Small Businesses

The IT landscape continues to change in the retail industry. As a result, smaller companies are looking for…

Features February 7
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8 Tips For Avoiding Costly Outages During The Holiday Season

By Carl Meadows, Senior Director, Cloud Services Product Manager, SunGard Availability Services   The flow of holiday shoppers…

Executive Viewpoints November 25
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How CMOs Are Benching The CIOs In This Fall’s Hottest Game: Real-Time Retailing

By Graham Cooke, Founder, CEO, Qubit It’s fall and there are two things on the mind of every…

Executive Viewpoints October 18
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Today’s Customer Experiences And Tech Support Have Everything And Nothing To Do With Your Brand

By Paul Weichselbaum, EVP, PlumChoice How many “me too” retailers are you competing against in today’s fast-paced, device- and…

Executive Viewpoints September 11
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