Latest In: loyalty programs

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True Religion Sweetens Loyalty Program with ‘Can’t Buy’ Experiences

True Religion has rebranded and retooled its loyalty program ahead of the holiday shopping season. Formerly known as…

News November 26
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Inside Lowe’s Playbook for Pushing Category Conventions

Jennifer Wilson has been SVP and Chief Marketing Officer of Lowe’s for less than six months, but her…

Features October 22
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Visa has unveiled a new web3-based loyalty solution for brands.

Visa Debuts Web3-Based Loyalty Solution to Help Brands Engage with Consumers in New Ways

Visa has launched a new Web3 Loyalty Engagement Solution designed to “usher in the future of customer engagement…

News January 5
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Starbucks has unveiled its new Triple Shot Reinvention plan.

Starbucks Unveils Evolved ‘Reinvention’ Plan

Starbucks has added new flavor to its long-term growth strategy in what it is calling the “Triple Shot…

News November 3
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GNC is expanding its virtual healthcare service, GNC Health, to offer low cost and convenient care to customers.

GNC Expands Virtual Healthcare Services for Customers 

GNC is expanding its virtual healthcare service, GNC Health, to offer low cost and convenient care to customers.…

News October 25
customer experience Customer loyalty customer loyalty research ESG generative AI loyalty programs personalization Retail ThinkTank (2023) Retail ThinkTank: Featured In Shopper Marketing & CX (2023) Retail ThinkTank: Shopper Marketing & CX (2023)
Customer loyalty research from Retail TouchPoints reveals that brands are diversifying their toolkits to better resonate online.

How Are Retailers Driving Shopper Retention and Loyalty?

Nearly two-thirds of consumers (65%) say they “love” fewer than three brands, according to a U.S.-based survey conducted…

Features August 30
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Innovation is happening in the world of retail loyalty programs. Learn how brands are embracing sustainability, web3 and community to bolster their efforts.

3 Ways Brands are Reimagining Loyalty Programs

Sure, points and coupons are great, but today’s consumers are expecting far more from branded loyalty programs. While…

Features August 8
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Lacoste's new virtual store with Emperia.

Lacoste Expands NFT Loyalty Experiences in New Virtual Store

Lacoste has opened a new virtual store in partnership with Emperia to showcase its summer collection and expand…

News August 1
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DoorDash makes its biggest app update ever as it looks to serve all local commerce.

DoorDash Looks Beyond Restaurants to Become ‘The Local Commerce Company’

As it marks its 10-year anniversary, DoorDash is doubling down on its ambition to evolve beyond restaurant delivery…

News June 28
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