Latest In: loyalty programs

Amazon editor Q&A hospitality loyalty programs OpenTable Sephora

How Can Loyalty Programs Differentiate From The Pack?

While loyalty programs have often been a go-to plan for retailers seeking to retain consumers and influence repeat…

Executive Viewpoints February 17
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Big Data Brings Big Savings And More Certainty To A Dynamic Retail Environment

By Deepika Goel, Genpact Today’s retailers face an extremely dynamic business environment with uncertainty in how to effectively…

Executive Viewpoints February 1
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FiveStars Raises $50 Million To Personalize Offline Commerce For SMBs

FiveStars, a company that provides loyalty programs for small businesses, has raised $50 million in funding to provide…

News January 25
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California Tortilla Wraps Online Ordering Into Mobile App

The California Tortilla restaurant chain has integrated a single sign-on for mobile ordering into its Burrito Elito mobile…

News December 15
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‘Tis The Season To Tailor Marketing Campaigns To Mobile-Empowered Shoppers

Holiday shoppers are frequently creatures of habit, but as retailers and marketers know, shoppers’ habits are changing. This…

Executive Viewpoints November 26
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How To Reward Engagement: Practical Tactical Options

There’s a lot of buzz among loyalty marketers about recognizing the value of a customer’s engagement with the…

Executive Viewpoints November 17
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Kohl’s To Open New Store Formats As Part of Growth Strategy

Kohl’s will add three new concepts to its store footprint in 2016. The department store retailer will open…

News October 28
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What?  You Launched A Loyalty Program Without An Exit Strategy?

By Babs Ryan, ThoughtWorks Retail  Seems that some loyalty customers are Plenti [sic] angry about having their current loyalty program replaced.…

Executive Viewpoints October 26
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It’s Time To Think About Earned Loyalty Not Paid Loyalty

By Ian Truscott, Tahzoo CMOs think about digital marketing strategies and how to measure themselves often in terms…

Executive Viewpoints August 17
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