Latest In: Millennials

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The Real Retail Shakeup: A Split Between Value And Experience

The media may be quick to proclaim retail doom, but the industry’s upheaval is more of a renaissance…

Features April 2
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Emotional Intelligence Needed To Guide Millennials’ Online Shopping

New research has revealed that younger generations, especially Millennials, tend to be influenced by emotional factors when shopping…

News October 11
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Marketing To Millennials: Exclusive Q&A On Generational Brand Loyalty

For retailers, the Millennial generation can be a tough nut to crack, as it is now the nation’s…

Features September 28
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L’Oréal Brings Digital Personalization To Hong Kong Millennials

L’Oréal has selected Emarsys, a global marketing cloud company, to support its digital transformation strategy by providing highly personalized…

News September 15
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ALDO VP Says ‘Omnichannel’ Thinking Must Go Away

By Glenn Taylor, Senior Editor As a Millennial, I certainly get very curious whenever I hear about retailers’…

Executive Viewpoints March 9
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Surprising Customer Service Lessons From 2016

2016 was a strong year for retail thanks to low unemployment, reduced interest rates and increased consumer confidence…

Executive Viewpoints March 7
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Can Lagging Luxury Brands Stage A Comeback In 2017?

By Glenn Taylor, Senior Editor Department stores’ woes have captured the headlines, but unfortunately they’re not the only…

Executive Viewpoints February 14
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Can Lagging Luxury Brands Stage A Comeback In 2017?

Department stores’ woes have captured the headlines, but unfortunately they’re not the only ones on the sea of…

Editor's Perspective February 13
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The Car As Commerce Platform: Retail’s Captive Audience Opportunity

The automobile business, like the retail industry, is undergoing huge disruption. In addition to changes in the cars…

Features February 7
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