How Zappos Kept Shoppers Engaged During The Holiday Season
Zappos invests significant time and money in developing new tools and tactics that will surprise and delight customers.…
Features January 8
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Will Starbucks Delivery Be Lukewarm At Best?
Despite somewhat mundane financial results for the quarter, Starbucks still managed to cause a wave of chatter by…
Executive Viewpoints November 12
DICK’S Sporting Goods Improves Customer Engagement, Satisfaction With New Mobile App
Over the past few years, DICK’S Sporting Goods has seen a significant uptick in mobile traffic and sales.…
Features October 15Is Your Contact Center Driving Your Omnichannel Strategy?
By John Cray, Enghouse Interactive Many retailers recognize that satisfying the demands of today’s highly connected consumers requires…
Executive Viewpoints October 13Capital Teas Launches Mobile App With LevelUp
Capital Teas, a specialty tea provider, has selected LevelUp to power its mobile payment and loyalty app. The…
News October 8Sears Expands Curbside Returns
Sears expanded the Shop Your Way mobile app to allow curbside returns and exchanges via its In-Vehicle Pickup…
News September 16
EGifter Mobile App Puts A Social Spin On Gift Registries
Registries are common fixtures at bridal and baby showers because they streamline the gift giving process and help…
News August 26Carrefour Implements Electronic Shelf Labels
Multinational supermarket chain Carrefour has equipped more than 55,000 Electronic Shelf Labels (ESL) from Pricer into its Carrefour…
News April 17LivingSocial Adds Social Gifting, Passbook Integration To Mobile App
LivingSocial has updated its iPhone and iPad apps to provide users with quick and easy access to local…
News March 17Featured
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