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The Black Friday Survival Guide: 5 Key Tips To Keep Your Local Business Front‐And‐Center With Holiday Shoppers

By Alicia Fiorletta, Senior Editor Using key shopping dates as the cornerstones of your 2014 holiday marketing strategies…

Executive Viewpoints October 28
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The Retail Internet Of Things (IOT): Turning Your Store Into An App

Retailers are an innovative bunch. We adopt and trial new technologies at a more nimble rate that other…

Executive Viewpoints October 21
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BoldChat Extends Live Chat To Mobile Devices

Now that mobile consumers can access their favorite retailers with just the tap of a screen, they have…

News October 14
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Pandora Exec Delves Into Mobile Payment Trends

With the recent release of Apple Pay, mobile payment is coming back to the forefront. And retailers seemingly…

Features October 6
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Tilly’s Launches “SNAP SHOP” Visual Search Feature On Mobile Site

When consumers see a product they like, they often have an impulse to purchase it right then and…

Features October 3
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Moxie Web Self-Service Delivers Relevant Content Across All Devices

When consumers access a customer service channel, they crave relevant information that will guide them to the right…

News September 29
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Best Buy, Crate & Barrel And Pandora Execs To Present At Mobile Payments Conference

Payment is a necessary part of the retail experience. Over the past year, the overall importance of payment…

Executive Viewpoints September 23
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Five9 Updates Cloud-Based Contact Center Solution

Customer service is a pivotal part of the browsing and buying journey. Service agents, as a result, play…

News September 9
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Reflektion Helps Make Mobile Shopping More Engaging

Mobile users expect their shopping experience to be seamless, compelling and catered specifically to their wants and needs.…

News September 2
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