Latest In: Needle

brand advocacy generated content Needle solution spotlight

Needle Marketing Cloud Builds Brand Advocacy Among Customers

Needle has released its Advocate Marketing Cloud, a suite designed to assist marketers and e-Commerce professionals generate traffic,…

News April 12
#irce15 advocateassisted shopping cart Consumer engagement ecommerce Needle online chat

Needle Unveils Advocate-Assisted Shopping Cart At #IRCE15

Needle, a consumer engagement platform provider, unveiled its Advocate-Assisted Shopping Cart capability during the 2015 Internet Retailer Conference…

News June 4
american apparel brand engagement curalate ecommerce like2buy Needle retail success stories social advocacy social media

American Apparel Fosters Social Advocacy

For American Apparel — which has a core audience of Millennials and tweens — engaging, communicating and sharing…

Features November 5
Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content.
chat conversion rates ecommerce Needle retail success stories

Norwegian Cruise Line Embraces Advocates To Drive Sales

The Norwegian Cruise Line (NCL) e-Commerce department has always strived to stay ahead of the curve, especially in…

Features May 29
brand advocates customer service Needle Needlers representatives social commerce Social Q&A TurnTo

Needle And TurnTo Partner To Speed Answers To Customer Questions

As part of a new partnership, Needle will now respond to customer questions through the Social Q&A platform…

News October 21
customer service Needle online chat

Leisure Pro Boosts Average Order Value By 65% With Online Chat

Customer service plays a pivotal role in the browsing and buying journey, and has a distinct impact on…

News March 4
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank